The communities just have changed radically. You can directly blame games like WoW for that. All people drool after now is endless "endgame content", and then raging when they run out of pre-generated content to beat. SWTOR was buggy yes, and had some drastic failures, yet the launch was smooth and the problems were nothing people couldn't have overcome for real.
Back in the day half the enjoyment of MMO's was socialising, being able to chat with friends while leveling up, crafting, PvPing or whatever. These days players just expect that there is content to run. Be it raids(operations), dungeons(flashpoints), daily quests. More gear to grind for. I mean, how many actually play Warzones for FUN? Not too many. It's just all about valor rank, commedations/badges and gaining the "phat lewtz" so you can grow your e-penis.
You no longer need MMO's to be a social experience when "social" is being shoved down your throat in terms of Facebook and the like. MMO's used to be a real social experiment back then, it felt like magic. Now they are just games where you expect devs to keep you entertained 8 hours a day.
Fuck, I'm just getting old, but the whole point of MMO's has been lost. Yet, I still enjoy SWTOR a lot. Actually when I first time rolled my Inquisitor in beta I felt a glimpse of that same magic I felt when I rolled my first MMO char ever, a Lurikeen in Mag Mell (so yeah, I've ONLY been playing MMO's for 10 years). SWTOR captured that, maybe it was because it is Star Wars or maybe it was just the god damn well done environment that NO ONE has praised at any point ("OMFG THESE ORBITAL STATS MAKE ME TRAVEL 30S LONGER UNTIL I GET TO THE PLANET MY EXP/HOUR IS GOING DOWN!!!!!! AND FUCK I ALREADY HIT 50 THIS LEVELING CURVE IS SO SCREWED UP")
Maybe 1.2 should have been the release version but I waited for the game for years, I don't care If I had to "play beta" for 4-5 months like some call it.
So yeah, there you go. I'm bitter. Or maybe not even bitter but a bit sad, since new generation gamers will never feel the same magic we did when we first rolled our first character in MUD x, UO, EQ, DAOC or whatever.